Everything your business needs to grow, protect, and scale its online presence delivered with hospitality-first service. Folotrio is a hospitality-first digital concierge: one team handling your website design, hosting, security, and ongoing care, so nothing about your online presence is ever someone else’s problem to solve.

Pillar One

Digital Estate Management

Your website isn’t a set-it-and-forget-it plugin. It’s an asset, and assets need a steward. We manage the infrastructure so you can manage your revenue.

• Quiet, Constant Protection. We handle every security update the moment it’s available, watching over your site day and night so problems get caught long before they’d ever reach you or your customers.
• Backups You Can Actually Trust. Every night, we make a complete copy of your website, and every night we check that the copy actually works. Most hosts skip that second step. We never do.
• A Site That Opens Instantly. We tune the machinery behind the scenes so your site feels fast and effortless for every visitor, on every device.
• A Real Human on Call. A direct line to technical experts who know your business, your team, and your site by name.

Pillar Two

Concierge Creative & Growth Support

We keep your brand current, dynamic, and active without ever handing you a complicated system to learn yourself.

• On-Demand Content Updates. Fresh text, new promotional offers, and visible proof (updated whenever your business needs it) that things are moving.
• Built to Be Found by People and AI. When customers ask Google or ChatGPT who to hire, we make sure your business is described accurately, completely and first. (The technical term is structured data and schema markup — the result is being findable and quotable everywhere people are asking.)
• Reviews, Handled. A simple, automatic text-and-email follow-up that turns happy customers into public five-star reviews and lifts your local map ranking along the way.
• A Social Presence That Looks Alive. Curated, professional graphics and copy on your profiles, so your business always looks as active and credible as it actually is.

Pillar Three

Concierge Web Design & Development

We build for how your business actually runs, from the very first page, so it lines up perfectly with the care that carries it forward.

• New Builds and Full Redesigns. Clean, considered layouts built entirely around your specific sales and lead goals.
• Online Stores That Convert. Secure, fast shopping experiences designed to turn browsers into buyers.

Once your site is live, it’s never on its own. Every Folotrio client is a member of one of three Concierge Membership tiers — an ongoing team continuously protecting your speed, your security, your content, and your presence, for as long as you’re with us.

The Care Membership

$149/month Best for local, informational sites that just need to be handled, completely.

• Premium managed hosting with proactive security tracking, built on infrastructure we own and answer for personally.
• Automated backups, checked nightly, and every security update handled the moment it exists.
• Routine updates like swapping a photo, changing your pricing, posting a blog—handled as a courtesy of membership.
• A direct line to a real person, always.
• Routine edits answered within one business day. If your site ever goes down, we’re on it immediately.

Scope note: routine updates typically cover up to 1 hour of work per month. Larger requests are always scoped and quoted before we start.

The Signature Membership — Most Clients Choose Signature

$349/month Best for growing businesses ready to actively scale.

Everything in Care Membership, plus:

• Expanded content support for the busier month like new blog formatting, new contact forms, layout changes—handled as a courtesy of membership.
• A review engine that works quietly in the background with automatic text and email follow-ups that turn happy customers into public five-star reviews.
• Your Google Business Profile, tended like a storefront window, monitored and optimized every month so the map sends customers to you.
• The keys, handed over. Full management of your domains, DNS, and email, so you never sit on hold with a registrar again.
• Continuous performance and uptime monitoring, with speed handled automatically in the background.
• A monthly call with your named account lead, to walk through how your site, your rankings, and your presence are doing.
• Same-business-day response on routine requests.

Scope note: expanded content support typically covers up to 2 hours of work per month. Larger requests are always scoped and quoted before we start.

The House Creative Membership

$595/month Best for high-growth brands using their website and digital presence as a primary source of new business.

Everything in Signature Membership, plus:

• An on-call social media team with two branded, professional graphics per week, across two platforms, keeping your presence active without you lifting a finger.
• An outsourced creative and development department on standby for activities like a new campaign page built in your site’s own design system, a technical speed audit, a homepage overhaul, a complex form. Handled as a courtesy of membership.
• Ongoing, active optimization so your business stays visible to AI search tools like ChatGPT and Perplexity, not just traditional search.
• A two-hour response window during business hours on all requests.

Scope note: outsourced creative and development work typically covers up to 4 hours of output per month. Larger requests are always scoped and quoted before we start. Anything beyond a plan’s monthly scope is flagged before we begin and handled at one flat partner rate of $125/hour — no surprises, ever.